GDPR


GDPR/Privacy Policy


Vonchadaux.com is committed to respecting and protecting your privacy. Our goal is to be clear about what information we collect and how we use and protect your personal information.

The below Privacy Policy outlines how we may collect, use, store and process your personal information.

We truly hope that you will take time to read it through as we have no other goal but to maintaining your privacy. Please remember that you can manage your information and protect your privacy anytime by, for instance, viewing and editing your information in your account or controlling what kind of cookies are used when you visit our website.


What are personal data?

Personal data is information about an identified or identifiable person. For example, it may be name, social security number, e-mail address, address, IP address.


What personal information are collected?

Personal information is data that can be used to identify or contact you.

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

If we do collect personal data, we will nevertheless never collect sensitive personal data about you. The EU’s General Data Protection Regulation (GDPR) defines sensitive personal data as “categories of personal data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation.”

When you use the Website and/or purchase from us, we may gather various information. In any event, we are committed to ensuring that the information we receive and use are appropriate for the below purposes.


Purpose of processing of personal data

The information we collect from you can be used for any of the following purposes:

Complete agreement

In order for us to be able to produce and deliver the product/products you bought from us. We also need to save your personal information for payment, complaint, warranty matters and legal requirements.

Customer communication

The e-mail address and mobile phone number you enter can be used to send information and updates about your orders, product news, offers, and other marketing.


Recipient of personal data

We do not sell or otherwise transmit your personal information to third parties. Exceptions are trusted suppliers that help us manage the site, drive our business and deliver the goods you ordered. These parties have bidding agreements that govern how personal data may be used and how they are protected.

We may also share your personal information where we find it necessary to comply with statutory requirements or protect our or others' rights, property or safety.

However, anonymous information gathered from the site of visitors may be submitted to third parties for marketing, statistics, or other use.

If your personal information is communicated with recipients other than those stated in this privacy policy, we will provide you with information about this when we collect your personal information and you give us your consent.


Cookies

Cookies are small files that a website or service provider sends to the computer's hard drive through the browser, which causes the site to recognize your browser and can retrieve and remember certain information.

We use cookies to perform some important features and improve the user experience in our online store as well as compile traffic and communication statistics on the site.

Cookies are also used for communication purposes to improve our customer communications as well as measure the site. Cookies tell us about what the site's users have visited, helping us meet and target our advertising.

If you have enabled cookies in your browser, your cookie information may be used to improve our communication with you via email, newsletters and so on.

You can also choose to turn off cookies in your browser and / or delete stored cookies in your web browser. Note that blocking cookies may affect site functionality.


How long do we keep your personal information

We will hold your personal data for as long as you are you have an account and for as long as is necessary to comply with our legal/ regulatory obligations, resolve disputes, prevent fraud and abuse or enforce our terms and conditions.

When we no longer need to retain your personal data, it will be deleted or be anonymised so that you can no longer be identified from it.

We securely destroy all financial information once we have used it and no longer need it.


Your personal rights

You are entitled to request an extract about what personal information we have about you by requesting a registry extract in writing. This can be done free of charge once a year.

You also have the right to request that incorrect information about you be corrected, as well as the ability to request that we remove your personal information.

You are entitled to revoke your consent to the processing of personal data at any time and to prohibit the use of your personal information for direct marketing. We are then obliged to discontinue treatment except in cases where legal requirements exist.

To submit a request, please contact us for more information.


Changes to this privacy policy

Vonchadaux.com reserves the right to update or amend this policy at any time and you should regularly visit this site to obtain the latest version.

The Privacy Policy was last updated May 28th, 2019.